- We also accept your order from overseas by e-mail in English and Japanese.
- Please e-mail us at firstname.lastname@example.org with following contents.
- (1) Item Name:
- (2) Item URL or Style No:
- (3) Color:
- (4) Size:
- (5) Quantity:
- (6) Your delivery information
- Your Name:
- We will send you a quotation for ordered items including shipping costs and a PayPal invoice.
- We accept payment through PayPal.
- PayPal accepts most major credit cards.
- Please follow the Paypal invoice we send you.
- ※Please make the payment within 48 hours.
- ※Shipment will be held until payment arrives.
- ※If you do not pay wihtin 48 hours,your order should be cancelled automatically.
- All of our items are sold in Japan YEN. Please check out onlineCurrency Converter.
- All shipping and handling are carried out by Japan Postal Service's EMS (Express Mail Service).
- We use EMS Rate Schedule to estimate shipping costs for international orders.
CUSTOMS DUTIES AND TAXES
- Please be aware that customs duties or taxes would be your responsibility to pay any additional charges.
- We can not predict what these charges may be, please ask your country's customs department for rates and limits before placing your order.
RETURNS AND EXCHANGES
- All Sales are final. No return or exchange.
- We are not responsible for lost or stolen packages.
- Handpaited or handmade items may be uneven. Please be aware that they are not defective items.
- We do not accept the return of items if they have been washed or worn.
- If an item is discovered to be defective or incorrect,a report of a defect or incorrectness must be sent to eggplant within 7 days of delivery.
- Please email us at email@example.com within 7 days of receiving your order.
- Your privacy is very important to us. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
- Please send us e-mail for more information.
- E-mail : firstname.lastname@example.org